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Tips for safe ATM usage  

 


Your Card and PIN
 

  • Protect your ATM card from damage by keeping it in a safe place - don't allow it to bend or be scratched.  
  • Memorize your Personal Identification Number (PIN) - if you must write down your PIN, do not keep it in your wallet, purse, or on the card itself.  
  • When selecting a PIN, avoid numbers and letters that can be easily identified or associated with you. Do not use your initials, birth date, or telephone number.  
  • In case you lose your card - be sure to know the emergency phone numbers for your financial institution.

When Using an ATM  

  • Look around and observe your surroundings - if the machine is poorly lit, or is in a hidden area, use another ATM.  
  • Have your card ready - avoid having to go through your wallet or purse to find your card.  
  • Make sure that anyone waiting to use the ATM after you cannot see you entering your PIN or transaction amount.  
  • Don't count your cash while standing at the ATM - put your cash, card, and receipt away immediately.  
  • Cancel your transaction and leave immediately if you see anything suspicious. Confirm, as soon as possible, with your financial institution that the transaction was canceled.  
  • If you are using an indoor ATM that requires your card to open the door, avoid letting anyone come in with you that you do not know.  
  • Lock the car doors and roll up the other windows when you use a drive-through ATM.
    Do not leave your keys or valuables in the car when using an ATM - and do not leave your car engine running.  
  • Do not leave your receipt behind - take it with you. Compare your ATM receipts to your monthly statement. It is the best way to guard against fraud and it makes record-keeping easier for you.
    If you lose your Visa card or your ATM card, contact the financial institution that issued your card immediately. 

 

 

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Last modified: August 24, 2001