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 AirIndia
General Info
Reservations
Passport / Visas
Check-in / Reporting Time
Unaccompanied Children
Acceptance of Expectant Mothers
Baggage - Weight System
Baggage - Piece System
Unaccompanied Baggage
Baggage Labels
Taxes
Reservations
To ensure your passage on the required date, a reservation
should be made and the fare paid well in advance. At destination
or transfer points, Economy Class passengers are advised to check
return on onward reservations at least 72 hours prior to the
scheduled departure of their flight except on the INDIA/UK/INDIA,
INDIA/USA/INDIA, INDIA/EUROPE/INDIA and INDIA/JAPAN/INDIA ROUTE.
Definite return or onward bookings can be arranged at all stations
if a request is made sufficiently in advance.
A normal fare ticket is valid for one year from the date of
commencement of the journey. In case of special fare tickets, the
validity would depend on the type of fare used, as indicated on
your ticket. It is advisable to convey your contact telephone
numbers at origin and enroute stopovers directly to the airline or
through your travel agents. Special meal requests should also be
conveyed at the time of making your reservations. Advance
selection of seats for First and Executive Class passengers on
international sectors is also available. Let us know the name of
the passenger, PNR and two seat preferences here (subject to
availability).
Passport / Visas
Air-India or its agents will gladly provide information
regarding passports, travel permits or visas required for your
journey, but you must ensure personally that these documents are
in order. The carrier cannot accept responsibility for the
consequences of any irregularity. You will have to show your
passport or travel permit during your journey, so please carry it
with you on board the aircraft.
Check-in / Reporting
Time
Check-in counters will be closed 45 minutes before departure of
a flight. However, as certain governmental formalities are
required to be completed by passengers at the airport before and
after being accepted by the airline for travel, passengers must
report at the check-in counters sufficiently before the departure
time of the flight. Check-in times for individual flights should
be enquired in advance from the airline's booking and airport
offices.
The time(s) shown on the flight coupon(s) is the departure time of
the aircraft. Flights cannot be delayed for passengers arriving
late for check-in and no responsibility can be accepted in such
cases by Air-India.
The following documents are required to be produced at the time of
check-in :
- Your airline ticket
- Your passport containing a valid visa
- Receipt of Foreign Travel Tax (if not paid at the time of
ticket issue)
- Any other documents that may be required as per local
regulations.
Unaccompanied
Children
Special arrangements can be made for the carriage of
unaccompanied children under the age of 5 years if sufficient
prior notice is given to the nearest Air-India office.
Acceptance of
Expectant Mothers
In the case of normal pregnancies, expectant mothers upto the
32nd week of pregnancy are allowed to be accepted in the normal
manner.
For pregnancies between the 32nd week and 35th week, the expectant
mother is required to produce a certificate from her attending
physician to state that it is a normal pregnancy and the mother is
fit to travel by air.
The passenger must also submit an Indemnity from the
husband/father to indemnify the airline.
Baggage -
Weight System
Checked Baggage
The free checked baggage allowance for each passenger who pays the
adult fare and child who pays the applicable child fare is as
follows :
- First Class 40 kgs (88 lbs)
- Executive Class 30 kgs (66 lbs)
- Economy Class 20 kgs (44 lbs)
In case of a combined First, Executive and/or Economy Class
ticket, the free checked baggage allowance for each portion of the
trip will be that applicable to the class of service for which the
fare is paid.
Infants not entitled to a seat are only allowed one checked or
carry-on fully collapsible stroller or pushchair, or an infant's
carrying basket or car set which may be carried in the passenger
cabin subject to availability of space.
Incapacitated passengers are allowed one fully collapsible
wheelchair and/or crutches, canes, braces, and other prosthetic
devices without charge over and above the free baggage allowance
provided that the passenger is dependent on them. Fully
collapsible wheelchairs may be carried in the passenger cabin if
space permits and in any case at the complete discretion of
Air-India at the time of check-in. Collapsible wheelchairs not
permitted in the passenger cabin will be carried in the baggage
hold.
Excess baggage will be charged in accordance with the prevailing
excess baggage rates and will be carried only subject to space
being available.
Carry-on (Unchecked) Baggage
In addition to the free checked baggage allowance, each passenger
may carry, without additional charge, hand baggage suitable for
placing in the closed overhead rack or under the passenger's seat
provided that maximum dimensions (the sum of the 3 dimensions) of
all the carry-on items do not exceed 115 cms (45 inches).
Unchecked Baggage Using Additional(s)
Baggage of a valuable or fragile nature may be carried on
additional cabin seat(s) provided advance arrangements are made
with the airline. The maximum weight should not exceed 75 kgs (165
lbs) per seat. The charge for each seat occupied by the baggage
will be the applicable fare in effect at the time of booking the
additional seat(s). Inclusive tour, child or other rebated fares
such as spouse, agent or ship's crew cannot be used, and the free
checked baggage allowance may not be increased when using this
facility.
Baggage - Piece
System
This is applicable on flights to/from USA and Canada, both when
the baggage is through checked to/from USA and Canada, and when a
stopover is made at an intermediate point.
Checked Baggage
The free checked baggage allowance for each pasenger who pays the
adult fare and child who pays 50% or more of the adult fare is as
follows :
First and Executive Class 2 pieces of baggage with linear
dimensions (length+height+width) of each piece not exceeding 158
cms (62 inches). Economy Class 2 pieces of baggage with total
linear dimensions (length+height+width) of both pieces not
exceeding 273 cms. (107 inches). Moreover, the linear dimensions
of each piece should not exceed 158 cms (62 inches).
The weight of each bag must not exceed 32 kgs (70 lbs).
Infants not entitled to a seat are allowed one checked bag with
total linear dimensions not exceeding 115 cms. (45 inches), plus
one checked or carry-on fully collapsible stroller or pushchair,
or an infant's carrying basket or car seat which may be carried in
the passenger cabin subject to availability of space.
Incapacitated passengers are allowed one fully collapsible
wheelchair and/or crutches, canes, braces, and other prosthetic
devices without charge over and above the free baggage allowance
provided that the passenger is dependent on them. Fully
collapsible wheelchairs may be carried in the passenger cabin if
space permits it and in any case at the complete discretion of
Air-India at the time of check-in. Colllapsible wheelchairs not
permitted in the passenger cabin will be carried in the baggage
holds.
The following articles, irrespective of their actual dimensions,
may be considered as a piece of checked baggage at 158 cms (62
inches) :
- One sleeping bag or bedroll
- One rucksack, knapsack or back pack
- One pair of snow skis with one pair of ski poles and one
pair of ski boots or one snowboard and boots
- One golf bag containing golf clubs and one pair of golf
shoes
- One duffel-type bag or a soft-sided zippered bag with
zippered side panel (IATA Type 22)
- One suitably packed bicycle (single seat, non-motorized
touring or racing type) with handlebars fixed sideways and
pedals removed
- One pair of standard water skis or one slalom water
ski
- Suitably packed fishing equipment consisting of not more
than 2 rods, reel, 1 landing net, 1 pair of fishing boots and
one fishing tackle box
- One portable musical instrument not exceeding 100 cms (39
inches) in length.
Excess baggage will be charged in accordance with the
prevailing excess baggage rates and will be carried only subject
to space being available.
Carry-on (Unchecked) Baggage
In addition to the free checked baggage allowance, each passenger
may carry, without additional charge, hand baggage suitable for
placing in the closed overhead rack or under the passenger's seat
provided that maximum dimensions (the sum of the 3 dimensions) Of
all the carry-on items do not exceed 115 cms (45 inches).
Unchecked Baggage Using Additional Seat(s)
Baggage of a valuable or fragile nature may be carried on
additional cabin seats provided advance arrangements are made with
the airline. The maximum weight should not exceed 75 kgs (165 lbs)
per seat. The charge for each seat occupied by the baggage will be
applicable fare in effect at the time of booking the additional
seat(s). Inclusive tour, child or other rebated fares such as
spouse, agent or ship's crew cannot be used, and the free checked
baggage allowance may not be increased when using this facility.
Unaccompanied
Baggage
Baggage shipped as cargo shall consist of only personal wearing
apparel and personal articles of a passenger (including portable
musical instruments, portable typewriters and portable sports
equipment but excluding machinery, machine or spare parts, money,
securities, jewellery, watches and plated ware, furs, films,
cameras, tickets, documents, liquors, perfumes and articles of
household furnishing, merchandise and salesman samples) subject to
following and other conditions in force.
Shipments at these rates will be carried only between the same
points (airports only) for which the passenger holds a ticket,
provided that the bagggage is delivered not later than the date of
the passenger's departure. The passenger using this facility must
make a declaration of the contents of the baggage, complete all
documents required for despatch and customs, and be responsible
for all additional charges for collection, delivery and customs.
The baggage shall be cleared through customs by the passenger
personally or by his agent. It shall be within the discretion of
the carrier on which flight the baggage is carried.
Baggage Labels
Self-adhesive Air-India labels are available at booking offices
and check-in counters. It is mandatory that these labels are
filled in and affixed both inside and on the outside of each piece
of baggage.
Taxes
The ticket price may include taxes and fees imposed on air
transportation by government authorities. These taxes and fees,
which may represent a significant portion of the travel cost, are
either included in the fare or shown separately in the 'TAX'
box(es) of the ticket. You may also be required to pay taxes or
fees not already collected.
Note :
Traffic restrictions apply to the carriage of passengers over
certain sectors. For full details please consult any Air-India
office or your local Air-India appointed travel agent.
THE ABOVE SYNOPSIS IS FOR YOUR GUIDANCE. PLEASE CONSULT OUR
OFFICES OR
TRAVEL AGENTS FOR COMPLETE DETAILS.
THIS INFORMATION IS THE LATEST AVAILABLE AT THE TIME OF
COMPILATION OF INFORMATION AND IS SUBJECT TO CHANGE. WE RECOMMEND
THAT YOU ALWAYS CONFIRM WITH OUR OFFICES OR YOUR TRAVEL AGENT.
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