|
Taking into
consideration those things that make employment negotiations
unique, together with generally applicable negotiating
principles, I have developed a set of basic principles which I
refer to as The Ten Commandments of Employment Negotiations.
These principles, along with what I refer to as the Eleventh
Commandment, apply in every employment negotiation.
Be
Prepared
Preparation is
critical when negotiating the terms of your employment. The more
information you have, the more successful you will be. This is
so important that I have devoted a full chapter in my book to
preparing for employment negotiations. This is the first
commandment because it is the most important single thing you
can do to ensure that you get the best deal possible.
Recognize
That Employment Negotiations Are Unique
Employment negotiations are different from
other types of negotiations. They are not a one-shot deal like
buying a house or a car. When the employment negotiations are
over, you will have to work with your former
"adversary" on a daily basis; more important, your
career success may depend on the person with whom you have just
finished negotiating. Therefore, even though you want to
negotiate the best possible deal, you need to proceed in a way
that doesn't tarnish your image.
By the same token, your future boss will want
you to feel good about joining the company. Once an employer has
decided that you are the person for the job, the primary concern
will not be to negotiate the least expensive compensation
package the company can get away with. Rather, the main focus
will be on getting you to accept the job. As a result,
employment negotiations are unusual in that both sides share
that same basic goal.
Understand
Your Needs and Those of Your Prospective Employer
Any employment negotiation is going to
involve trade-offs. To be successful in this type of
negotiation, you need to examine your own priorities. What is it
that you want? Are comfortable with a low salary and a large
equity stake? Do you feel confident that you can meet the
requisite criteria to earn a bonus? Are you able to handle
dramatic swings in income from year to year? How important is
job security to you?
Understanding your needs will also help you
determine what type of company you want to work for. (For
example, a family-owned company might offer a larger salary than
start-up company, but the same start-up company will offer stock
or stock options that a family-owned company typically will
not.) Regardless of the type of company you are considering, an
employer may not be able to give you exactly what you want.
There are numerous institutional constraints on how much a
company can pay for a given position or what kinds of benefits
it can offer.
Understanding what you want and what a
company can do within its own organizational and budgetary
constraints will enable you to determine what trade-offs are
possible in order to maximize what you get. This knowledge will
also enable you to walk away from a job when a company cannot
offer the type of compensation package that suits your
needs.
Understand
the Dynamics of the Particular Negotiations
Sometimes you will have skills or experience
for which there is a great demand. You may be the only qualified
candidate to have made it through the interview process, and the
company would like to hire someone quickly. Similarly, if you
have been able to defer discussing compensation until the
company has determined you are the best candidate for the job,
your bargaining position will be greatly strengthened. These are
enviable positions to be in.
On the other hand, you may in fact be one of
several candidates the company is considering, any one of whom
it would be happy to hire. Under those circumstances,
compensation may be the key factor in determining who gets the
job. Sizing up the situation and understanding the relative
position of each of the parties to the negotiations will help
you determine when to press your advantage and when to back off.
Never
Lie, but Use the Truth to Your Advantage
Honesty is important. If you lie during the
negotiations, sooner or later you are likely to be caught. Once
you are caught lying, you lose all credibility. Even if you
don't lose the job, you will be placed at a tremendous
disadvantage, and your future credibility on the job will be
undermined.
On the other hand, total candor will not be
rewarded. You are not required to answer a specific question
directly unless the answer helps your position. You can
determine what you want to say and how you want to say it. One
element of preparation is to understand those areas which may be
problematic so you can rehearse how you will handle them when
they come up.
Understand
the Role That Fairness Plays in the Process
The guiding principle for most employers in
determining what they will agree to is fairness. Within the
constraints of their budget and organization structure,
employers will usually agree to anything that is fair and
reasonable in order to hire someone they want. Appeals to
fairness are the most powerful weapon available in employment
negotiations. Sometimes such an appeal may even convince an
employer of the need to adjust its salary structure or increase
the amount of money budgeted for a position.
You should be able to justify every request
in terms of fairness. If the cost of living is higher where
you're going, it is only fair to have your salary increased
sufficiently to compensate. If comparable executives in similar
companies are given one percent of the company's stock, you
should be treated no differently. Your prospective employer will
want you to accept its offer and to feel that you have been
treated fairly. Understanding the importance of fairness as a
negotiating principle can make the difference between success
and failure.
Use
Uncertainty to Your Advantage
If an employer is not certain what it will
take to recruit you , its initial offer is likely to be close to
its best offer. If you have divulged too much information, it
will likely not offer you as much as it might have otherwise. By
not disclosing exactly what your compensation package is or
exactly what it would take to get you to leave your current job,
you will force a potential employer to give you its best offer.
Be
Creative
You may not be able to get everything you
want, but you want to be sure to get everything you can. Focus
on the value of the total package. Look for different ways to
achieve your objectives. Be willing to make trade-offs to
increase the total value of the deal. Limit your
"requirements." When you lock yourself into a
position, you limit your ability to be creative.
If you are creative, you can package what you
want in ways that are acceptable to the company. You will also
be able to find creative "trades" that allow you to
withdraw requests that might be problematic to the company in
return for improvements in areas where the company has more
flexibility.
In the end, however, you still must get the
company to agree to those elements of the deal that are critical
to you. If you are not able to do so, or if have to give up too
much to get what you need, perhaps this is the wrong job for
you. However, before you insist on any particular term in your
employment package, be sure that it is really essential. By
insisting on a particular term you may be giving up something of
greater value; you may even be giving up your chance to get the
job altogether.
Focus
on Your Goals, Not on Winning
Too often in negotiations winning becomes
more important than the actual goals that are achieved. This
tendency is particularly problematic in employment negotiations.
Not only is it important to focus on achieving your goals; it is
also important not to make your future boss feel like a loser in
the negotiations. Remember, that this person will control you
future career. You will have gained little by negotiating a good
deal if you alienate your future boss in the process.
Know
When to Quit Bargaining
There comes a
point in every negotiation when you have achieved everything
that you could gave reasonably expected to achieve. At that
point you should thank the person you are dealing with and
accept the offer. If you don't recognize when to stop
negotiating, you run the risk of having the company decide that
it made a mistake by offering you the job in the first place.
Most companies will want to treat you fairly and make you happy,
but few companies want to hire a prima donna. Being perceived as
greedy or unreasonable may cause the deal to fall apart. Even if
it does not, you will have done immeasurable harm to your career
with your new employer.
Never
Forget That Employment Is an Ongoing Relationship
This is the most important commandment and
cannot be overemphasized.
Employment negotiations are the starting
point for your career with the company. They set the tone for
your employment relationship. Get too little and you are
disadvantaged throughout your career; push too hard and you can
sour the relationship before it even begins. How you handle the
initial negotiations can have an impact, for better or worse, on
how successful your tenure with a company will be.
Following the Ten Commandments of Employment
Negotiations and employing the negotiating strategies described
in my book will enable you to effectively negotiate the terms of
your new employment. Once you have done so, you will be able to
start your new job confident that you have achieved the best
possible result. If you do your job well, there will be
opportunities to negotiate further improvements as time goes on.
"Principles for Negotiating: The Ten
Commandments of Employment Negotiations" is excerpted from Get
More Money on Your Next Job,
by Lee Miller; © 1998 by The McGraw Hill Companies, Inc.
|