How to Register International Mobile Equipment Identity (IMEI) of Your Device in Indonesia

How to Register International Mobile Equipment Identity (IMEI) of Your Device in Indonesia

Traveling to Indonesia with a mobile device requires compliance with local regulations concerning International Mobile Equipment Identity (IMEI) registration. This process ensures that your device can connect to Indonesian networks while helping to prevent the use of stolen or lost phones. Here, we provide a detailed, step-by-step guide to assist both short-term visitors and long-term residents in registering their devices seamlessly.

Tourist Registration

In case your stay in Indonesia is less than 90 days, you can register your phone FOR FREE at any official office of a mobile operator. To register, you just need to come to the office in person with your passport and the phone. The tax in that case does not need to be paid.

A “tourist” registration is valid for 3 months and at the moment is permitted to be extended without any additional fees for another 3 months at the same office where you had initially registered your phone.

There are a lot of mobile phone shops that would register phones for free when you purchase a SIM card or an Internet package from them.

Information to Register the IMEI of a Mobile Phone in Indonesia for long stay visitors (over 90 days)

To register the IMEI in Indonesia, you must carry out the registration procedures before you leave the airport and during the 24 hours following your arrival in Indonesia. Things to consider before registering:

  • IMEI registration of mobile phone and tablets values less than 500 USD will be free of charge.
  • Only 2 phones or tablets per person will be allowed.
  • IMEI registration of mobile phone values greater than 500 USD will have a cost of 40% of the remaining value after being discounted of 500 USD. For example: If a mobile phone costs 900 USD, you will have to pay 40% of 400 USD (900 minus 500 USD) and that is, about 160 USD for Customs to register your mobile phone.
  • For all those who have KITAS (residence permit) and an Indonesian tax number ID (NPWP) they would have to pay 30% instead of 40%.

How to Register Your IMEI in Indonesia

Registering the International Mobile Equipment Identity (IMEI) of your device is essential if you plan to use it in Indonesia. This registration ensures that your device can be used with Indonesian networks and also helps in blocking lost or stolen phones from accessing the network. Here’s a step-by-step guide to help you through the process of IMEI registration for devices imported into Indonesia.

Step 1: Understand the Requirements

  • Who needs to register? Anyone bringing a cellular phone, cellular-based handheld computer, or tablet into Indonesia.
  • Devices affected: This includes smartphones, handheld computers, and tablets that use SIM cards.

Step 2: Prepare for Registration

Before arriving in Indonesia, you need to start the registration process:

  • Download the Mobile Customs app via Playstore (only for Android users) or visit (users iphone, etc.) ;
  • Fill out the form: Provide your full name, passport number, flight number, arrival date, and the IMEI of your device. You can find your IMEI by dialing *#06# on your phone.
  • Obtain Registration ID and QR Code: After submitting the form, you will receive a Registration ID and QR Code. Take a screenshot or print it out as you will need this upon arrival.

Step 3: Upon Arrival in Indonesia

  • Visit the Customs IMEI Post: Once you collect your baggage, head to the Customs Post at the airport.
  • Scan the QR Code: Show your QR Code and passport to complete the customs obligations. This may include paying Import Duty and Import Tax if applicable.
  • Receive Approval: Once your customs obligations are met, your IMEI will be officially registered, and you will receive confirmation.

Step 4: Alternative Registration (if not done at the airport)

If you couldn’t manage to complete the registration at the airport, you can still register your IMEI at any Customs and Excise Office in Indonesia within 60 days of arrival:

  • Bring necessary documents: You will need to bring your passport, boarding pass, proof of arrival, and the device.
  • Complete the registration: The process will be similar to airport registration, involving the scanning of your QR Code and fulfilling any customs obligations.

Additional Information

  • Limit of Devices: According to the Minister of Trade Regulation No. 20 of 2021, each person is allowed to register a maximum of two devices.
  • Fee: There is no fee for registering the IMEI, but you may need to pay Import Duty and Taxes depending on the value of your device.
  • Checking IMEI Registration: You can check whether your IMEI has been registered by visiting cek IMEI.

Important Considerations

  • Time Limit for Registration: Ensure you register within 60 days of your arrival. After this period, registration at Customs is not possible, and you would need to contact the Ministry of Communication and Information.
  • Registration for Long-Term Devices: If your device was used abroad for a long time and you’re returning to Indonesia, you still need to register the IMEI.

By following these steps, you can ensure that your device complies with Indonesian regulations and is usable with local networks. Remember, registering your IMEI not only keeps your device functional in Indonesia but also contributes to the safety and security of mobile device usage within the country.

FAQs on IMEI Registration in Indonesia:

  1. Is there a registration fee?
    • No, but import duties and taxes may apply based on the value of the device.
  2. Can I register more than one device?
    • Yes, up to 2 devices per person are allowed.
  3. If I leave the airport without registering, can I still register my IMEI?
    • Yes, but it must be done within 60 days of arrival.
  4. What happens if I enter incorrect IMEI information?
    • Corrections can be made by submitting an application with supporting evidence to the Customs Office where you initially registered, within 30 days.
  5. How do I know if my IMEI is registered?
  6. Do I need to register a device purchased in Indonesia?
    • No, devices purchased in Indonesia should already have a registered IMEI.
  7. What if I’m only staying temporarily?
    • You can register for temporary access (up to 90 days) at a telecommunications outlet without incurring taxes.
  8. How can I find my IMEI number?
    • Dial *#06# or check in your device’s settings under “About Phone”.
  9. Can I use my foreign SIM card without registering?
    • Yes, but roaming charges may apply.
  10. What if my device is used or second-hand?
    • The value for tax purposes will be based on your invoice or the current market price for the device.
  11. Can I use Wi-Fi without registering the IMEI?
    • Yes, you can still connect to Wi-Fi networks.